Knowledge Base

Troubleshooting​

Shadow Colour is straightforward and very precise. However, if you find some artifacts in your results, please check the following list:

  1. All visible massings and shadow casting elements that are part of the study need to be added to the app using the ‘Add Element’ button.
  2. Any mass floors, mass roofs, or mass walls should be invisible in the view.
  3. While sometimes it is inevitable – try to avoid having overlapping massing.
  4. Make sure stairs elements are hidden.
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