Knowledge Base

Troubleshooting

Shadow Colour is straightforward and very precise. However, if you find some artifacts in your results, please check the following list:

  1. Any mass floors, mass roofs, or mass walls should be invisible in the view.
  2. While sometimes it is inevitable, try to avoid having overlapping massing.
  3. When exporting, if you notice the image size is 0KB, please restart Shadow Colour.
Faster image processing
  1. Use Revit model group to group elements with the same shadow style (colour, outlines and opacity).
  2. Hide or remove unnecessary elements from the view (Elements that are interior or don’t cast a shadow).
  3. Simplify your massing geometry.
If you encounter one of the issues below - please upgrade to the latest version
  1. Shadow colour shuts down when clicking preview.
  2. Transparency does not work.
  3. The outline has artifacts.
Previous Shadow Colour Interface
Table of Contents