Knowledge Base

Troubleshooting

Shadow Colour is straightforward and very precise. However, if you find some artifacts in your results, please check the following list:

 

  1. Any mass floors, mass roofs, or mass walls should be invisible in the view.
  2. While sometimes it is inevitable, try to avoid having overlapping massing.
  3. When exporting, if you notice the image size is 0KB, please restart Shadow Colour.
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