Knowledge Base

Troubleshooting

Shadow Colour is straightforward and very precise. However, if you find some artifacts in your results, please make sure you are upgraded to the latest version. Shadow Colour is being updated regularly, and issues are being fixed.

Export

When exporting, avoid moving the camera or modifying elements in the Revit view

Shadow Colouring Issues

Make sure the Revit model is synced with the central model before using Shadow Colour.

Area calculation

To generate a shadow area calculation, please ensure the following:

  • The view is Top and orthographic/parallel projection.
  • The site is fully contained within the view.
Installation

If the following error occur, please ensure you download and install the most recent version of the .NET Framework (4.8.1) available from the Microsoft website.

Shadow Colour 1.9 Error Installation

If you encounter any further issues, please reach out to us at:

support@agileform.ca

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